A little clarity.
A lot more confidence.

Care Now connects people and families looking for in-home support with independent caregivers. Compare approved profiles, understand the services offered, and coordinate care with help from our team.

Yes. Choose Find care when creating your account. Confirm the person’s needs, preferred schedule, and who will pay for care before arranging a visit. Discuss necessary permissions and private care details with our team.

Caregivers select the in-home services they offer, including companionship, respite support, personal care assistance, bathing and grooming assistance, meal preparation, feeding assistance, medication reminders, light housekeeping, and other daily support. Check each profile for services that fit your needs. All support is provided in the home. Clinical services are outside the marketplace.

We are focused on Las Vegas and surrounding Southern Nevada communities. Each caregiver lists their service area. Availability depends on location, offered services, and schedule.

Yes. Compare approved profiles, services, experience, availability, and total hourly price. Discuss expectations before confirming a visit. Our team can help coordinate an introduction and care arrangements.

Both participants accept an arranged appointment. The caregiver checks in when they arrive, then the client confirms the recorded arrival time. After care, both confirm completion in Your visits.

Use Report a visit concern in Your visits and include the relevant details, or contact our team. Reports stay private during review. Confirmed incidents may reduce a profile rating after review. A report alone does not change the rating, and there is no financial penalty for these reports.

Contact our team as soon as a change is needed so we can coordinate with the other participant. Any applicable payment or cancellation terms must be reviewed for your booking before you confirm it.

Create an account, choose Provide care, and confirm your email. Complete your introduction, experience, service area, offered services, availability, and desired hourly rate. Upload your mandatory profile photo on the first profile page, then your credentials, and submit for review.

Yes. Choose your available days and start and end times. Keep your profile updated when your schedule changes and only confirm appointments you can reliably attend. Availability is entered in Pacific Time, and overnight hours are supported.

Yes. Select the in-home support you are qualified and comfortable providing from the services menu. Families see those services on your approved profile. Only accept responsibilities that fit your training and capabilities.

Yes. A current profile photo is mandatory. On the first profile page, find Add your profile photo, choose a clear JPG or PNG, and select Upload profile photo. Your face must be visible, and our team must confirm that the photo matches your government-issued ID before approval.

Required items are your government-issued photo ID, current profile photo, CPR and first aid certificate, caregiving training or certification, and Med-Tech certification. Add a professional license when applicable. Government ID, CPR and first aid, and Med-Tech documents need current expiration dates. Files can be PDF, JPG, or PNG up to 10 MB each; profile photos must be JPG or PNG.

Care Now reviews your documents, compares your profile photo with your ID, and records completed screening and reference checks. We may request changes or additional authorization. Uploading documents does not automatically approve you. Find your application status and requested updates in your caregiver workspace.

No. File checks confirm accepted file types and size. Background screening and source verification require a separate review process. Our team or screening provider may contact you for authorization or additional information before clearance is recorded.

No. Create and submit your profile without bank information. Secure payout setup becomes available after approval when payments are enabled. Bank information is entered with the payment provider, not in a Care Now application form.

You and authorized Care Now reviewers can access your application and private credential files. Families see your approved public profile and reviewed profile photo. ID and certification files are not public. Our team can see saved profiles in progress as well as submitted applications.

No. Families choose caregivers who fit their needs. Opportunities depend on demand, location, offered services, and availability. Keep your profile and schedule accurate and your credentials current.

The client or family member pays for confirmed care. The booking flow shows the visit details, full total, and any applicable service fees before payment authorization. Browsing profiles or submitting a caregiver application does not create a charge.

It is an optional way to show appreciation after care is completed and both sides have confirmed arrival and completion. When bonus payments are available, the client chooses whether to send one and the amount. It is never required.

Yes. The caregiver receives 100% of every Thank-you bonus. Care Now keeps none of it and does not deduct a service fee from it.

After approval and payment activation, caregivers connect a payout account through secure direct-deposit setup. Payout availability and timing are shown by the payment provider. You will not be asked for bank information while creating your application.

Email care@carelasvegas.org or call (702) 350-6300 for help with profiles, review updates, arranged visits, and care questions. Include your account email when contacting the team, but keep identification documents and banking information out of ordinary email.